Effective Date: 27 Dec 2024

 

Thank you for choosing PlayStoreTesting for your app testing needs. We understand that certain situations may require a refund. Please carefully review our refund policy.

 

Refund Eligibility:

 

    1.    Voluntary Cancellation:

• If a user decides to cancel the testing, a refund request will only be considered if the cancellation occurs within the first 3 days.

• Cancellations made after the 3-day period are not eligible for refunds.

    2.    Technical Issues:

• If we are unable to test the app due to technical reasons, it is eligible for a refund.

 

Refund Process:

 

    1.    Submitting a Request:

• To initiate a refund, users must submit a request through our official website within the designated timeframe.

    2.    Verification Process:

• We will assess the completion status of the app testing or the cancellation date to determine if the refund criteria are met.

    3.    Approval and Processing:

• If the request meets the eligibility conditions, we will approve the refund and process it within a reasonable timeframe.

    4.    Ineligibility:

• Requests for refunds due to cancellations made after the 3-day period will not be considered.

 

Exceptions:

 

    1.    Technical Difficulties:

• In cases of technical problems or unforeseen circumstances that prevent the completion of testing within the designated timeframe, exceptions may be made on a case-by-case basis.

    2.    Misconduct:

• Refunds will not be granted if users misuse the testing process or violate our terms of service.

 

Contact Information:

 

For any questions or concerns regarding our refund policy, please contact us at info@playstoretesting.com

 

Note: PlayStoreTesting reserves the right to amend this refund policy at any time without prior notice. Please visit our website for the most current policy information.