Refund Policy
Effective Date: 27 Dec 2024
Thank you for choosing PlayStoreTesting for your app testing needs. We understand that certain situations may require a refund. Please carefully review our refund policy.
Refund Eligibility:
1. Voluntary Cancellation:
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If a user decides to cancel the testing, a refund request will only be considered if the cancellation occurs within the first 3 days.
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Cancellations made after the 3-day period are not eligible for refunds.
2. Technical Issues:
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If we are unable to test the app due to technical reasons, it is eligible for a refund.
Refund Process:
1. Submitting a Request:
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To initiate a refund, users must submit a request through our official website within the designated timeframe.
2. Verification Process:
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We will assess the completion status of the app testing or the cancellation date to determine if the refund criteria are met.
3. Approval and Processing:
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If the request meets the eligibility conditions, we will approve the refund and process it within a reasonable timeframe.
4. Ineligibility:
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Requests for refunds due to cancellations made after the 3-day period will not be considered.
Exceptions:
1. Technical Difficulties:
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In cases of technical problems or unforeseen circumstances that prevent the completion of testing within the designated timeframe, exceptions may be made on a case-by-case basis.
2. Misconduct:
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Refunds will not be granted if users misuse the testing process or violate our terms of service.
Contact Information:
For any questions or concerns regarding our refund policy, please contact us at info@playstoretesting.com
Note: PlayStoreTesting reserves the right to amend this refund policy at any time without prior notice. Please visit our website for the most current policy information.